Read e-book online Practical lean leadership for health care managers : a guide PDF

By Kjeld H. Aij PhD, Bas Lohman

ISBN-10: 1498748066

ISBN-13: 9781498748063

The program of Lean instruments seems to be really easy, however the swap in tradition required to show Lean right into a lasting luck calls for robust management. formerly released books approximately Lean in future health care illustrate luck tales, classes realized, and demanding situations for the longer term. This e-book keeps the place these books go away off via describing the essence of and good fortune elements for Lean in terms of leadership.

Practical Lean management for overall healthiness Care Managers guides you on a trip to find the secrets and techniques of winning Lean leaders. it really is approximately Lean in healthcare and in particular examines the calls for for making Lean winning and the way the executive performs a key function achieve this. even if the booklet is predicated at the authors’ reviews in healthiness care, the foundations offered are appropriate in different sectors, either public and private.

The ebook makes use of a case learn to demonstrate the result of the authors’ quest for the typical elements and features of winning Lean leaders. The case learn follows the advent and improvement of Lean in a wide health center. Demonstrating the commonplace struggles inquisitive about making use of concept to day-by-day perform, the case learn is supported via conception offered in facet containers.

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Extra resources for Practical lean leadership for health care managers : a guide to sustainable and effective application of lean principles

Example text

2 VISIBILITY AND LEADING BY EXAMPLE BY THE LEAN LEADER The leader’s role is essential to organizational transformation. This is particularly true for the culture shift required to work according to Lean principles. If you want to change people’s behavior, you have to lead by example. This applies to both the board of directors and other management layers. If you want the people in your organization to improve continuously, you will need to give the right example and live it visibly and consistently.

Defining the problem appears to be the biggest challenge because, while Smith can easily identify 10 bottlenecks in the ER, she cannot quite put her finger on the most urgent reason to start using Lean. So she calls Jameson again. “Oh,” she says, “I’m sure you have disappointing patient satisfaction figures or wait times that are longer than you would like. ” says Smith. Those are issues a lot of employees complain to her about. 1). 1 DEFINING LEAN TERMINOLOGY This list provides an overview of a number of Lean concepts that are important in this book.

Torres responds almost immediately. He likes what he sees, but does not want to bypass the steering committee and will schedule a meeting in the short term. “If we don’t consult them now, we ruin things forever, Jeanne” he says wisely. Early the following week, the steering committee meets and approves the plan with minimal comment. Smith immediately shares the news with her “super trio,” who respond enthusiastically. She decides to update immediately McLaughlin as well. He seems positive, but immediately says he really does not have the time to play an active role in the Lean project.

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Practical lean leadership for health care managers : a guide to sustainable and effective application of lean principles by Kjeld H. Aij PhD, Bas Lohman


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