By Silvio De Bono
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Loyalty to the team was the most important thing. “People will do what they themselves are committed to. Getting commitment is a matter of talking and reasoning until everyone is totally clear what the objective is”, Harvey Jones adds. “Endless detailed command is enormously expensive and ineffective because it switches people off. People need to understand what the whole enterprise is about. Leadership is about getting people to buy into the same ideal. Thus Nelson explained everything, and then trusted his people to get on with it”.
We all need feedback. Telling someone they are great is OK but it doesn’t add that much. We all have to get better, all of us. Including me. ” This is a vital part of the communication process between John Chambers of Cisco and his team. It involves asking questions, listening, encouraging the open discussion of ideas, and speaking the truth. ” Questions on the opening case: How would you feel if your boss communicated with you and your team like this? Do you feel that there are dangers in adopting a communication style as open as this?
A leader of this type is doing busy doing the work himself or herself to be focused on being the leader. The Team worker is often socially-oriented, perceptive and a good listener, able to avert friction and respond to people and situations to promote team spirit, although may be overly sensitive to criticism and be indecisive in a crisis, so as a leader of a team they have certain drawbacks. The Resource-Investigator is known for being extrovert, for enthusiasm and good communication skills, contacting people and exploring new opportunities, but may lose interest once an initial fascination has passed.
Managing cultural diversity by Silvio De Bono