By Paula Nicolson
Psychology examine and abilities might be utilized to social paintings and this e-book exhibits how this is often performed in particular useful occasions, reminiscent of the neighborhood and home employees teams. additionally incorporated is fabric on baby abuse, bereavement and loss and mental style.
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These results too were very clear: the trained students obtained nearly three times as many relevant items of information. On this evidence, interviewer training is necessary, desirable and highly cost-effective. 28 Applied Psychology for Social Workers Possible ways of improving interviewing include experience, apprenticeship, and various kinds of formal and informal training. The Maguire/Rutter approach is one form of training. 'Grilling' the interviewer is another: it assumes that interviewers should be able to justify each intervention or lack of one.
And it is partly internal: avoiding distractions, and concentrating (hence the relaxation exercise). One problem with attention is also a strength. The average rate of speech is about 125-75 words a minute, but we can think much faster. '. All these are important - especially picking up leads -but above all attending needs to be communicated to the client, mostly non-verbally, but also as part of active listening. g. ', 'Mmmm ... '. They encourage clients to give an overview, and thus the interviewer is less likely to make a decision on inadequate information.
Can you remember times when you have 'solved' a problem for someone, or when someone has said 'I know what to do. You can .. ', and the advice has not been appropriate? For interviewers, giving information is a stage 2 skill, because the client is more likely to accept or at least consider accepting it after a successful stage 1. The information is also more likely to be relevant! g. 'I realise you're very worried about this. '. Giving advice is probably inappropriate when major decisions are to be made.
Applied Psychology for Social Workers by Paula Nicolson